Customer Reviews · Marpole, Vancouver
Customer Reviews: What Vancouver Drivers Say About Us
Granville & Avery Automotive is a family-owned, BCAA-approved repair shop at 8865 Osler St in Marpole, Vancouver. Here's what some of our customers have said about us in their Google reviews.
We've quoted them word for word, only shortening some for length. You can read all of our reviews, good and bad, on Google.
What Customers Say
What our customers say on Google
“I’ve been using Granville & Avery Automotive for over 20 years and have recommended many friends and family members who now use the shop as well. … The team is knowledgeable, honest, and consistently provides reliable service with quick turnaround times. Highly recommended.” — Shawn S., 5-star Google review
Every quote on this page comes from a public Google review. You can read all of our Google reviews here.
Brakes & Repairs
When something needs fixing
“I got stranded in Van with failed brakes after hauling a trailer through the mountains over the weekend. After calling 1st thing Monday morning, my F250 superduty truck was on a hoist within an hour … and fully repaired by 3PM. Certainly an exceptional situation that was met and exceeded by exceptional results.” — David K., 5-star Google review
Need brake work? See how we handle it on our brake repair page.
How We Work
Honest advice, in plain English
“Other places had told me I needed to replace the whole thing, but they were able to replace one of the parts instead and save me the extra cost. Got things done quickly. Very good communication and customer service along the way!” — Amy W., 5-star Google review (side mirror repair)
Only the work you approve
“Fixed my broken AC on a 2015 RAV4 in less than a day. Their booking, communication, and digital invoicing system (which lets you itemize things to approve without pressure) was better than bigger dealership service stations.” — Paul Y., 5-star Google review
“Professional & honest mechanics … My family takes our vehicles here for all maintenance. And when I had a specific transmission issue, they were able to recommend me to a specialist transmission shop that I was very satisfied with.” — DJ F., 5-star Google review
What We Do
Full-service auto repair
We handle brakes, tires and seasonal tire swaps, oil changes and maintenance, check engine light diagnostics, A/C, electrical, exhaust, fuel system and suspension work.
We also repair door handles, door locks and window regulators. Every tire rotation and seasonal tire swap comes with a free brake check.
Warranty varies by job and depends on the parts used. Ask us when you book and we'll explain what applies to your repair.
Inspections & Vehicles
Inspections and the cars we see
We're a provincially designated inspection facility. We do pre-purchase inspections with a written report or photos, plus out-of-province, commercial and Uber/rideshare inspections.
We service domestic and import cars, including European brands (no exotics or very high-end cars, so call first). On Teslas and other EVs we generally do tires, brakes and suspension. Call and ask about anything else.
Reviews FAQs
Customer Reviews: FAQ
Where can I read all of your reviews?
On our Google Business Profile. Search for Granville & Avery Automotive on Google Maps to read every review, good and bad, or to leave one of your own.
Are these real customer reviews?
Yes. Every quote on this page comes from a public Google review and is copied word for word. We've shortened some for length and show each reviewer's first name and last initial.
Will you do work on my car without asking?
No. We explain what needs attention now, what can wait and what's ahead, and we only do the work you approve. Second opinions are welcome.
Do you do vehicle inspections?
Yes. We're a provincially designated inspection facility. We do pre-purchase inspections with a written report or photos, plus out-of-province, commercial and Uber/rideshare inspections.
Can I wait while my car is serviced?
Most routine maintenance is done in a matter of hours. Cup and Crust Cafe is just around the corner if you'd like to grab a coffee while you wait.
Where are you and when are you open?
8865 Osler St in Marpole, Vancouver, BC V6P 4G1. We're open Monday to Friday, 8am to 5pm, and closed weekends and public holidays. Call 604-266-7610.
Visit us in Marpole
Please book online or give us a call. We can take drop-ins only when we have space, and that changes day to day.
Call 604-266-7610 or email info@gaautovan.ca. We're open Monday to Friday, 8am to 5pm, and closed weekends and public holidays.
Looking for honest, BCAA-approved auto repair in Marpole or anywhere in Vancouver? We've been fixing cars here since 1988, and we'd be glad to help with yours.
8865 Osler St, Vancouver, BC V6P 4G1 (Marpole)
Closed weekends and public holidays